Access the full range of automated banking services 24 hours a day or speak to a customer service officer, all on a single number. Youll see a response saying theres a systems problem and recommending you try again later. This means we cant do a Confirmation of Payee check. We often link to other websites, but we can't be responsible for their content. For more information, please see ourSupported Browsers page. Find the answers and while you're at it, tell us how we could do better. HSBC Bank USA, N.A. Confirmation of Payee is a new service that helps protect against scams and mistaken payments, by checking the name of a payee against the name held by the payee's bank. You can make payments without checking, but we don't recommend it as it may be a scam. HSBC. Illustration showing full match of details, Illustration showing close match of details, Facebook This link will open in a new window, Our website doesn't support your browser so please upgrade, Get your questions answered, we're here to help, Find your nearest branch, we hope to see you soon, Get card services information and support, Careers, media, investor and corporate information, A roll number for some building society accounts, A 16-digit credit card number when paying a credit card bill, checking your statement on mobile banking, payment requests being received from someone you don't know, being put under pressure to make a payment, changes being made to the details on account you're paying, being asked to continue with a payment even though the details don't match. We're here to help you. Receiving payment:the person sending the payment has used your correct account type and account name so they can make the payment. It helps to protect against APP scams, which aim to trick you into authorising a payment to an account you believe is genuine but is in fact controlled by a criminal. Increase accuracy and accelerate the payment process with automated payment services provided by HSBC. Confirmation of Payee Checking payments you will receive - HSBC For account security, the Transfer to Persons/Non-designated Payee online banking transfer limits will revert to 0 if you do not make an online banking third party transfer within a period of twelve (12) consecutive months from your last transfer instruction. Where there are missing information, proceeds will only be credited upon receipt of the complete details from the remitting bank. HSBC now offers a name checking service called Confirmation of Payee (CoP). (3) of the Circular No. If you contact someone youre trying to pay, make sure you call a trusted number that you know is genuine. * You can transact anytime through online or mobile banking. Because it seems that HSBC doesn't alert me that money is coming out and then takes it out. All Rights Reserved. Payments involving foreign exchange will be processed through the prevailing conversion rate of the bank. If your payee is eligible for a real-time payment or wire, the option will be available after selecting the payee. If you're paying one of those accounts, you'll get a message saying we cant check the details. View applicable fees here.
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