These Sales Terms govern your use of Vivid Seats.com, our mobile application, purchases through our customer call center and your purchase of any product from Vivid Seats. After SXSW was canceled this year, a blog posted on its site on March 12 says that ticket holders 2020 ticket to the festival could be used in 2021, 2022, or 2023, and 50 percent off the walk-up rate in an alternate year of your choosing between 2021 and 2023. This didnt sit well with some ticket holders. You and Vivid Seats also agree that for disputes or claims where both injunctive relief (including public injunctive relief) and non-injunctive relief are sought, You and Vivid Seats will first submit the dispute or claim for non-injunctive relief to arbitration pursuant to this Arbitration and Dispute Resolution section. This password will be used to sign into all, Broadway Theaters Shut Down As New York Governor Bans Gatherings Over 500, Bad Projection Is Ruining the Movie Theater Experience, 6 Stand-ups Analyze ChatGPTs Attempts to Steal Their Jobs, Hes dangerous, hes terrifying, hes an extra in, How to Watch the 2023 Oscars Celebrate All 23 Categories Live Again. If the event organizer or performing artist cancels an event, you can request compensation for your ticket. Newport Folk Festival has been canceled, but you have three options for what to do with your ticket, according to its website. It is the buyers responsibility to monitor the event and to confirm any changes to the event with the entity putting on the event. SXSW, like many small businesses across the country, is in a dire financial situation requiring that we rely on our contracts, which have a clearly stated no refunds policy. Then this happened, names, numbers, and email addresses of the Discover executives. Breaking down the contenders in the seasons most unpredictable Oscar race. They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. In most cases, the company will send you a notice via email after they confirm that an event has been canceled. Event organizers apparently hoped to keep the ticket money. If you do not opt out within thirty (30) days, then you accept all terms and conditions of the arbitration and dispute resolution procedures described above. These event organizers of concerts, festivals, games or events set the policy on refunds, and Ticketmaster facilitates services accordingly. According to the memo, Ticketmaster has already refunded $400 million in sales to ticketholders. Walt Disney World Resort in Florida will remain closed until further notice. Vivid Seats operates on the secondary market and maintains one of the largest seller networks in the industry. If you planned on traveling for a festival or concert this year, then youll most likely need to cancel your Airbnb. You represent that you are legally able to enter into a binding contract. Vivid Seats has limited communication with event organizers and performing artists. Live Nation created the Ticket Refund Plan amid coronavirus cancellations. Governing Law: The Federal Arbitration Act (FAA) governs this agreement to arbitrate in all respects. You agree to indemnify, defend and hold Vivid Seats, its parents, affiliates, investors, licensors, suppliers, advertisers and sponsors, and their respective employees, consultants, agents and other representatives ("Indemnified Parties") harmless from and against any and all claims, damages, losses, costs (including reasonable attorneys' fees) and other expenses that arise directly or indirectly out of or from: (a) your breach of any of these Sales Terms; (b) any allegation that any information you submit or transmit to the site infringe or otherwise violates the copyright, trademark, trade secret or other intellectual property or other rights of any third party; (c) any federal, state, or county tax obligation or amounts due or owing under any tax regulation, law, order or decree or any dispute concerning the tax status of Vivid Seats; and/or (d) your activities in connection with your use of this site.
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