Check out the table below to see the best alternatives to StubHub. Officials in nine states, including Ohio and theDistrict of Columbia, initiated a joint investigation after getting numerous complaints from consumers that StubHub was violating its "FanProtect Guarantee" policy. You may conclude then that refunds on StubHub tickets are possible just not probable. 2023 www.cincinnati.com. StubHub is required to refund New Yorkers, and consumers in 13 other states, due to the states consumer protection laws. Ohio Attorney. Even though refund policies are set according to the individual sellers terms of service, StubHub issues refunds on their own too. Ticket reseller StubHub will now issue refunds to consumers who bought tickets to events later canceled due to thepandemic. StubHub's customer service line is available from 5:00 AM to 9:00 PM Pacific Time. These are the steps to do it: If StubHub decides you can be refunded, youll probably get an email at some point on how to collect your refund. Otherwise you will receive a voucher for 120% of your purchase price. If your event is canceled and not rescheduled, you will receive a credit worth 120% of the amount you paid for the impacted event or the option of a cash refund. We are changing the way you register and sign-in to the StubHub Community. Open a new browser and try logging in again. Review the StubHub return and refund policy at ReturnsAndRefunds.com. Refund for Foo Fighters tickets? - StubHub Community It has been cancelled and I haven't heard anything from Stubhub regarding a refund or a credit. Let us teach you the major money lessons you NEED to know. on 2/28 at 12:51PM Give Light and the People Will Find Their Own Way, www.dos.ny.gov/consumerprotection [dos.ny.gov]. Georgia Event cancelled - tickets purchased using credits, Refund for recent cancelled Bieber Concert, terrible experience and useful info when listing, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. What do you mean Dming the moderators? . How to request an event on the StubHub website. Support : StubHub This number worked fantastically, and I got all I needed accomplished! They say $0.00. Hours of Operation: 5:00 AM - 8:00 PM PT weekdays. Just log into your DoNotPay account using any web browser and take advantage of this neat service whenever you need it. If you purchased as a guest, @Smharrison91, your credit offer would have been emailed to you. That equals roughly 9.5 percent of all eBay $2.6 billion revenue during the second quarter coming from StubHub. Reach out to customer service representatives via social media, Call the event organizer and state your case. StubHub changed its refund policy about a month ago. The company has a policy that protects buyers and demands ticket sellers to return money in some instances. If I did I woulda dropped my price or took my friend to the game. Copyright 2020 Scripps Media, Inc. All rights reserved. See detailed StubHub customer service rankings, employee comments and much more from our sister site. Registered users: Log in to your StubHub account. If you believe you are not getting a proper ticket refund from a vendor, you can contact New York's Division of Consumer Protection.
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