Is there a flashing purple light on your BT Hub? BT AUTOMATION, INC., Irvine, California, CA 92618-1638 Use Wi-Fi or ethernet to connect a device and follow the on-screen wizard. Save my name, email, and website in this browser for the next time I comment. Generally, this just means that your hub is just connecting to the internet. When you first plug in your BT Business Hub 5 it'll take a couple of minutes to get up and running. Depending on which model of the BT Home hub you have at home, the colours in your hubs may vary slightly. If you dial 147017070, you will get an announcement telling you your phone number. If it's flashing red, you didn't connect. A green light on your BT Hub indicates that things are going well. If youre like most people, you probably dont give much thought to the light colours on your BT Home Hub router. If it's flashing blue, it's waiting for you to press the WPS button on your computer or device (you've got two minutes). Check whether the flashing orange light is still present. AirPlay Not Working on LG TV: How to fix Upon turning it back on the light turned green before flicking to a purple flash which I had never previously seen. If your connection is new, it'll go through a stabilisation period and we'll be remotely testing your line for ten days after your activation. If its not a new connection, contact BT support. Make sure you're next to your Hub with a computer or device when you call us, If it's flashing blue, it's waiting for you to press the WPS button on your computer or device (you've got two minutes). Its available for purchase directly from BT or as part of a BT Plus upgrade. Turn it off and then on and try again. If you're not set to power mode, there's a problem with your internet. Occasionally your Broadband light may go off and then flash, interrupting your broadband service.
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