Cc: Better Business Bureau, (The consumer indicated he/she ACCEPTED the response from the business.) I am now having to seek a new security company. Copyright 2023 Brinks Home. On Monday I received a call that they never scheduled tech and now they only have tech available for Oct 25. It has battery backup power that lasts for at least 24 hours during a power outage. If your system is monitored,the alarm companysteps into action when your alarm is tripped. Account XXXXXXXX SurveillizCam Lite uses alarms and live videos to notify you of abnormal motion. Please be advised, Brinks Home agreed to cancel the account upon the return of the alarm equipment installed on October 25, 2022. One of the issues I was having was that they cancel or do a no show for their scheduled appointments.Leaving without a smoke alarm system that works. The man who came to my door tricked me into switching to Brinks from ADT. Wittington Place, Dallas, TX 75234, Submit and call me for a FREE consultation, Submit and cal me for a FREE consultation. Keep in mind, too,that the police in many states charge homeowners a fee for false alarms. Wittington Place, Dallas, TX 75234, Submit and call me for a FREE consultation, Submit and cal me for a FREE consultation. ******** ****** I absolutely DO NOT want this service (that they HAVE NOT provided for almost 2 months). A system thats older than 10 years may have outlived its lifespan and functionality. We heard all of your Brinks Home Security questions, did the research, and rounded up the answers in our Brinks FAQ. I called Brinks again, even more upset since their phone representative had ALSO lied to me. Brinks can use a cellular connection or Wi-Fi. That means my system is not going to work for another 2 weeks. X-XXX-XXX-XXXX ext. Nonetheless, equipment offered by Brinks has the necessary technology protocols for home automation. They are both professionally installed systems, much like Brinks. I called on 10-18 to address the nonfunctional service, they scheduled a technician for 10-31. Connects many devices seamlessly including appliances, fans, lights, etc. For sure. Our research on Brinks surfaced flexible equipment plans, easy installation, and responsive professional monitoring. My attempt to contact you regarding this matter has been unsuccessful. However, you have 30 days to try out the system before being locked in to the contract. You can install a system yourself or. November 21, 2022 In your complaint you requested the cancellation of your account citing several difficulties with the initial installation of your alarm system. Heres what to know about Brinks contracts. As a matter of policy, BBB does not endorse any product, service or business. You can set it up for direct deposit for your paycheck or tax refund, or you can add funds manually.
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