To start the conversation again, simply If you are unsure about installation, refer to the manual that came with your Hue sync box. It may not display this or other websites correctly. You must want to solve this problem to enjoy it. Going to this page you will see the Hue Sync boxes that are available. Philips 555227 Overview Sync your Hue smart lights to match what you're watching on TV with the Hue Play HDMI Sync Box from Philips for a full surround lighting experience. Then the Hue Sync App you reinstalled will behave like a first-time setup to repopulate its own data files. I have mine set up the same but the sync box doesnt automatically start syncing this way and randomly stops working all the time.How did you set everything up in the software? Hue Play HDMI Sync Box No Signal Detected : r/Hue - Reddit Luckily, this problem is solved by removing the corrupted data that the app has stored on your computer or phone. Im Tristan Perry, the guy behind Smart Home Point. This seems to be a recurring issue for Hue Sync app users, but thankfully there is a reliable solution that can get things working again. This method has helped many people solve connection issues. But despite how solid the system is, you might run into some connection issues while using the system, whether its on the app or the physical box connected to your TV. 2018-2023 Signify Holding. Since the system is dependent on your internet signal, it might fail to respond properly if you have weak or slow WiFi. Website copyrighted Smart Home Winner 2021-2023. Since the Hue Sync system is relatively new, Philips keeps putting out new updates to the software for various reasons. I found that many users have connection issues with their Hue Bridge. However, it just supports 60Hz inputs currently. While your sources such as a DVD player, an Apple TV, a console, a cable box, or something else can hook up to the four inputs. I personally think that how the app stores data during updates cause the Hue Sync app connection problems. It may be that the users are not familiar with how to use it, or some hardware and software problems. When the connection is confirmed, tap Search.
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