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, we do not currently recommend the for Viasat Service. How to Fix a Cable Modem When the Send Light Is Blinking Still get the same initial message about the battery being too hot and the lights continue to blink 4/1 Amber/white. Test Modem Browser Interface/Software Download: After all previous tests pass, power off modem, Attach the Ethernet cable between the modem and your laptop computer, Open the computer browser, go to URL: http://192.168.100.1. Note: This is a highly unlikely scenario; however, the WildBlue Optimizer can significantly impact the performance of the Viasat service. Please wait until the light turns back to solid white. If you have an R8000 router, your router is in AP mode. I hate phone calls too, but sometimes, its the fastest way to get your WiFi connected. PDF APPENDIX VIA - External ViaSat Modem 1 Introduction - Research Concepts If the problem still exists, follow this step if a router is present. ARRIS SURFboard SB8200 DOCSIS 3.1 Cable Modem | Approved for Comcast If youre checking social media on your phone while watching the news on Roku TV, and your partner is watching. ViaSat Unveils Fastest Home Satellite Internet Service in the U.S. with If you have HughesNet or Viasat internet service and your satellite dish has tipped over or otherwise become misaligned, you won't want to touch it. , check the dish on the top of your house or in another area where you cant safely access it, do not attempt to check it yourself. You can typically find the contact information on the back or bottom of the equipment. If they have a router, what make/model is it? If youre not sure exactly whats happening with your Viasat internet, you might want to start with a speed test.