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Clear your Bluetooth cache if you have an Android device. This feedback is used only to improve this Support Center article and is not sent to our Support team. Press the button on your Square Reader once to see the battery level. Turn your device back on.Now, its time to try and pair your Square Reader. Select your connected Reader > Forget This Reader. Low battery may increase disconnections between your device and Square Reader. To do so, head to the Square App on the device previously connected your Square Reader and follow the steps below: Tap More from the navigation bar at the bottom of your screen. Can I use a splitter to connect my Square Reader? Certain attachments and environments can cause damage to Square Reader over time and shorten the lifespan of your device. The reader can be used with multiple devices, but it only connects with one device at a time. If the Square Reader and device are more than three metres apart, move your Square Reader and device closer when in use. If you continue to have trouble with your Square Reader after trying the above steps, you can reset your Square Reader: While Square Reader is charging, use a small object like a hair pin, pen cap or paper clip to firmly press and hold the button on Square Reader for 20 seconds. To do so, visit your in-app Settings > tap Card Readers > select your reader from the list > tap Forget this Reader. You can also disconnect the reader by holding down the button on the reader for 20 seconds, until the red lights stop flashing. Ensure that your Square Reader is fully charged and that you have a strong Wi-Fi or data connection. If your Square Reader is in a dock, plug the dock's power cord into an AC outlet. Why doesnt the Reader connect wirelessly with my iPad 2? If the lights on the Square Reader turn on, youre all set. Select your connected Square Reader > Forget This Reader. Clear your Bluetooth cache if you have an Android device. Certain attachments and environments can cause damage to Square Reader over time and shorten the lifespan of your device. Make sure the Square Stand is plugged into the USB hardware hub and that the power adapter is plugged into a grounded AC outlet. Bluetooth will automatically turn off when your Square Reader is in a dock connected to a Square Stand by USB cable. An attempt to break the reader open to access the mechanisms inside is detected. Reset your Reader. Remove moisture by allowing Square Reader to dry out with the insert slot facing down. On your phone or tablet, tap into the Square Point of Sale app. Troubleshoot your Square contactless and chip card reader From here, you can select the Square Reader and tap the Connect a Reader button. Always charge your device in a well-ventilated area. Square Reader connects wirelessly with the iPad 3 or later. Why does my app say Account Ineligible when connecting my Square Reader? A blinking red light is an indication that you have a low battery, and you need to charge your Square chip card reader immediately. Why does my app say Account Ineligible when connecting my Square Reader? Press the button again to turn Square Reader on and observe any lights on Square Reader. The Bluetooth connection may be out of range and could disconnect. You can also first try briefly putting your device into Airplane mode. Were experiencing issues that may affect your Square services. Use a small object like a hair pin, pen lid or paper clip to firmly press and hold the button on the reader for 20 seconds or after the four lights stop blinking red. Inspect your cables and devices for any damage or debris that could interfere with the proper performance of your Square products. If you are seeing all 4 red blinking lights, it sounds like youve held the button for too long, and the reader has been reset to factory settings. Get the most life out of your Square Reader for contactless and chip & PIN cards by avoiding damage to the hardware.