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%PDF-1.3 Providers must make sure their contract terms are fair and transparent. Want to leave your BT business contract? | BTT Comms Ltd. In response to your e-mail, I would like to tell you that you have down grade your BT together Option and that is why you have been charged for 213.70. To ensure that CPs are taking appropriate steps to make consumers aware of any applicable ETCs when they are signing up to a minimum contract period; and. << /Type /XRef /Length 88 /Filter /FlateDecode /DecodeParms << /Columns 5 /Predictor 12 >> /W [ 1 3 1 ] /Index [ 39 42 ] /Info 58 0 R /Root 41 0 R /Size 81 /Prev 329287 /ID [] >> This means you agreed to pay one price for your broadband for a certain number of months, then another price for the remainder of the contract. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. The process to follow depends on who youre switching to, and what kind of broadband connection you currently have. 16 February 2008 at 1:54PM. Most broadband contracts lock business customers in for a minimum term of 12 to 24 months. How to switch broadband provider or move home - Choose What do the changes to roaming pricing mean? concluded two investigations into EE and Virgin Media in relation to ETCs where we found both companies in breach of C1.2 and C1.3. If successful, the case could force the provider to pay out over 500m in compensation. on Its very similar to how things are today but due to the new rules we have to make that clear to you. Please note that as of 29 November 2020, Early Termination Charges are subject to VAT. After repeated attempts by BT to improve matters, I eventually switched to Sky, which improved matters somewhat. )v0$LP]^}l t There are two ways to pay BT line rental: Pay monthly for 21.10 a month. What you're charged depends on how long is left to run on your contract. 27-02-2021 Fastest new option: 6-12mbps down, 1mbps up. If you tell us on 1 November that you want to stop your service on 10 November: If you tell us on 1 November that you want to stop your service on 30 November: Need help understanding your bill? BT says if customers want to switch provider but keep hold of their old BT email address they're charged 7.50 per month to be able to access and use their account like they used to, including. We are continuing to engage with CPs where we have queries or concerns about their ETCs and/or the transparency of ETC information made available by CPs to consumers, particularly in light of the findings of our recent investigations into Virgin Media and EE's ETCs.